MVMA Ride Terms and Conditions

Last updated: August 3, 2026

MVMA Ride sends low-volume operational text messages to approved MVMA staff and drivers. These messages support ride dispatch, driver coordination, and secure staff login.

Program Description

Staff may receive login verification codes. Drivers may receive ride dispatch notices, ride cancellation notices, ride claimed notices, and ride acceptance confirmations. Drivers may reply with a 4-digit ride code to accept an available ride.

Consent

Drivers and staff opt in directly with MVMA before being added to the dispatch system. Consent may be collected verbally or through internal organization forms when a driver or staff member provides a phone number for dispatch and login verification messages.

Message Frequency

Message frequency varies based on ride activity, driver availability, and login activity.

Cost

Message and data rates may apply depending on the recipient's mobile carrier and phone plan.

Opt Out and Help

Recipients can request removal from messaging by contacting MVMA staff. Where supported by the messaging provider, recipients may reply STOP to opt out and HELP for help.

No Marketing

MVMA Ride messages are operational only and are not promotional or marketing messages.

Privacy

See the MVMA Ride Privacy Policy for more information about how phone numbers and message information are handled.

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